Shipping Destinations
SINOEURO TRADE LIMITED ships to various destinations globally. Please note that some items may be restricted from shipment to certain locations due to local regulations.
Shipping Rates and Delivery Times
Shipping rates are calculated based on the weight of your order and the delivery destination. Delivery times vary depending on the shipping method selected and the destination. The estimated delivery times are as follows:
- Standard Shipping: 7-14 business days
- Express Shipping: 3-7 business days
- Overnight Shipping: 1-2 business days (available in select regions)
Order Processing Time
Orders are processed within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number through our website or the carrier’s website.
Shipping Restrictions
Certain items may have restrictions or be prohibited from shipment due to local regulations. If your order contains restricted items, you will be notified during the checkout process.
International Shipping
For international orders, customs duties and taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient. SINOEURO TRADE LIMITED is not responsible for any customs delays.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team immediately at contact@sinoeuro.shop with your order number and a description of the issue. We will work with the carrier to resolve the problem as quickly as possible.
Incorrect Addresses
Please ensure that the shipping address provided during checkout is accurate. SINOEURO TRADE LIMITED is not responsible for orders shipped to incorrect addresses provided by the customer.
Order Manufacturing Time
Our products require 1-2 business days before they are shipped. Orders placed before midnight will be included in the following day’s batch for manufacturing.
Changes to Shipping Policy
SINOEURO TRADE LIMITED reserves the right to modify this shipping policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our shipping practices.